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Live Platform for Channel Resellers User's Manual
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Overview
Live Platform Operation Center Portal
Setting Up Identity and Access Management (IAM)
Day Two Management
Resending User Registration Email
Changing Role of Users in IAM
Removing Users in IAM
Changing User Passwords in IAM
Editing Name and Phone Number of Users
Getting Started
Customer Management
Services Management
SIP Connections Management
Monitoring Alarms from Customer Service Sites
Performance Monitoring
Monitoring Voice Quality Statistics from Customer Service Sites
Managing M365 Users
Managing Teams Devices
Mapping Azure Groups to Customer Tenant
Reports
System Tasks
Managing Service Requests
Viewing Software Versions
Voice Calling
Contact Center
Interactions and Meetings Recordings
Applications
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Day Two Management
This section describes the maintenance actions that can be performed on the IAM platform.
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